Ford is recalling 144,000 of its popular Maverick pickups due to a software glitch that could cause the rear-view camera image to freeze while reversing. This issue, which impacts models from 2022 to 2024, is a significant safety concern, as rear cameras play a crucial role in preventing accidents. The problem stems from a memory leak in the software, and while Ford has a fix, owners will need to visit their local dealership since the update cannot be done over the air (OTA).
This recall affects Ford Maverick pickups that come equipped with Connected Touch Radios, produced between February 3, 2021, and November 28, 2023. According to Ford’s Safety Recall Report, these trucks may experience frozen camera images when reversing, leaving drivers without a clear view of what’s behind them. Ford’s investigation, which began in June 2024, uncovered a memory leak in the software responsible for processing the camera feed, causing the image to freeze.
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Not only did Ford discover the memory leak, but they also identified four additional software vulnerabilities that could result in the camera image being delayed or not appearing at all. While Ford stresses that these vulnerabilities are unique to the software used during the production window, the company has not been able to replicate the issue with the updated software currently in use.
So far, Ford has received four warranty claims, 22 customer complaints, and two reports of accidents linked to the issue. Fortunately, no injuries have been reported as a result of the camera malfunction.
Ford plans to address the issue with a software update that will require owners to visit their dealer for installation, as this particular update is not available over-the-air. Ford will begin notifying affected customers on September 30, 2024.
This is not the first time the Ford Maverick has been subject to a recall. Earlier in 2024, Ford recalled certain Maverick pickups due to a defect that could cause the truck to unexpectedly shift into neutral. While Ford has made strides with the Maverick’s overall performance and appeal, these recurring issues highlight the challenges automakers face in ensuring cutting-edge software reliability.
If you own a 2022-2024 Ford Maverick, it’s important to check whether your truck is affected by this recall. Keep an eye out for the official notification from Ford starting September 30, or contact your dealer directly to schedule the software update. While a frozen rear-view camera might seem like a minor inconvenience, it’s a serious safety risk that should be addressed promptly.
